Volunteer Management

Volunteers play a vital role in ensuring many nonprofits operate successfully. However managing volunteers brings its own set of challenges and issues. Depending on your organisation, you may need to:

• Organise police checks;
• Monitor working with children status;
• Track first aid or other certifications;
• Manage insurance;
• Keep information on next of kin and special needs;
• Match skills and interests to volunteer positions;
• Run induction training;
• Manage rosters;
• Encourage new volunteers; and
• Keep existing volunteers motivated.

With Nonprofit Online’s mix of core and optional modules, you can use a variety of methods to assist volunteer management to support your nonprofit’s needs. This could include:

• Communicating on your website the benefits of volunteering for your nonprofit, and the types of roles available;
• Advertising particular positions available;
• Creating online application forms;
• Managing the approval of applications;
• Storing information in customisable contact fields about qualifications, certifications, registrations etc.
• Running monthly reports about certifications and registrations due to expire.
• Using the optional Surveys and Polls module to capture skill set levels.
• Publishing common questions and useful information to help volunteers perform their roles.
• Track induction training and other training performed.
• Publishing a directory of volunteers with their contact details using the optional Directory module.
• Use the optional Social Networking and Communities module to encourage volunteers to interact with and support each other.